The importance of reviews in online marketing is often under debate. Some people think that they are a waste of time, others think they’re vital. You can’t really go about the debate without understanding what reviews are and how they are used. Reviews provide an objective point of view about a product or service that most consumers appreciate.
One study found that the average consumer only spend 3 minutes on reading online reviews before making their buying decision. That’s not very long to spend on deciding whether or not a service or a product is worth your time or money. Most consumers read at least one bad review for every good review they read, so it stands to reason that most of those who read the negative reviews don’t make a purchasing decision. However, when a person reads through a review they can tell how helpful the review was.
That one study found that online sellers use yelp as a primary place for promoting their services. Of the top 10 seller’s on yelp, nine of them use yelp’s paid listing service. Of these nine, eight of them list their services on yelp for free. You can know more about does salehoo work?
According to this research, people are more likely to purchase from a company with positive reviews. It’s hard to argue with the results of this study because everyone who uses yelp to locate an online store agrees that it’s the best resource for finding an online store. Most consumers enjoy reading online reviews and are likely to make a purchasing decision based on their opinion of the company. Positive customer reviews also increase the chance that a consumer will visit the company’s website, which increases the company’s chance to make sales.
So, does using negative reviews on yelp negatively affect your chances of making a purchase? The answer is no, if you are planning on using online reviews to locate a reliable online store. But, there is a chance that someone using yelp might leave a bad review, especially if they are mad at the product or business. This could possibly result in the loss of sales. This is why companies pay for customers to leave positive reviews.
The importance of reviews cannot be underestimated. Using reviews to find a reliable company with a reliable product will ensure that customers are more likely to purchase from them. If a company doesn’t have enough positive reviews, there is still a good chance that the product that they are selling will not live up to their customers’ expectations.